1 hour ticket response
Timely support is our paramount task and that’s why we have a team of skillful tech support engineers who are eager to provide a prompt reply to any question that you might have. Simply submit your customer support ticket from your Site Control Panel and we’ll reply within 60 minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute ticket response time.
A Top–Notch Help Desk Service
We have a team of web hosting support technicians who are eager to answer all your requests whenever you are in need of assistance. Most of our client support engineers have lots of years of experience in the hosting market, which implies that you can constantly depend on rapid and adequate answers to your inquiries.
A User–Friendly Help Section
Included in the Site Control Panel is an easy–to–navigate Help Center, which features different information sources. You can search through a constantly updated knowledge base featuring web hosting account administration articles and web site administration articles, watch our how–to video tutorials or have a gaze at the F.A.Q. repository.