Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Site Control Panel you’ll find a comprehensive Help section featuring lots of articles and regularly asked questions. They are compiled by our support team of knowledgeable techs. Simply fill in your question and our clever platform will return the best possible answer.

  • Top quality support service
  • Educational Video Clips

  • If you wish to watch how a task is performed or how a problem is solved, rather than just reading about it, take a look at our selection of how–to video tutorials. They address a variety of different issues and will help you swiftly learn how to work with the Site Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 tech support service and a one–hour ticket response time guarantee. Our skilled technical support engineers will be online for you 24–7 to reply to your questions and to resolve any problem that you could encounter. Simply send a tech support ticket from the Help Center and we will respond back to you momentarily.