Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering high quality support without delay is our high priority, so we backup each hosting plan with a 1–hour ticket resolution guarantee. At the time you present a ticket or send us a message, our client help support crew will do all they possible can to offer the most acceptable answer to your situation and to offer advice promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time needed. Our team of specialists will be online for you 24x7x365 to answer to all of your enquiries and to solve any issue you will have. You can send us a technical support ticket from the HOSTid Super Hosting Solutions Site Control Panel or drop an email message any moment. In addition, on business days, you’ll be able to call us or use the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need support while working on your online projects within the Control Panel, you are able to always press the Help control key and track down your question in the variety of articles or blog posts that will came up. We have as well turned lots of the articles into educational videos. The listing of training videos will come up if you click the Videos press button present on the top right.