In case you’ve never had a web hosting account or you’ve changed companies and the new one deploys an account management console that you have not seen so far, you may become bewildered about how to do a particular task in your account or on your desktop computer. That is why, some hosting companies have compiled a knowledge base, which encompasses the most common inquiries and problems connected with the specific platform they use, rather than adding only some generic facts. This sort of knowledge base will help you find the necessary information quickly and easily, so you will not need to waste time and efforts on things that might require something as elementary as clicking on a button or checking off a checkbox. In this way, not only can you get stuff done, but you can also learn a ton of new and valuable facts, both about the way you can manage your account and about the way the hosting service works in general.
Extensive Online Documentation in Hosting
If you have ordered your first hosting package through our company or have migrated your site over to us, you will become familiar with our platform and our in-house developed Hepsia hosting Control Panel before you know it due to the fact that we have prepared a substantial web-based knowledge base where you can find all the info that you’ll ever need – both general info in regards to the hosting service as a whole and more concrete info about the separate features that you can use and the complications that you could experience. The articles are available in two places. The complete article list is accessible via the Help section of the Control Panel. You can read relevant articles about the different features in each and every section of the Control Panel too. You can find out how to accomplish just about everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include thorough instructions, so you will never become bewildered due to an ambiguous text. Naturally, if you stumble upon a more specific problem and you can’t find an adequate solution in our knowledge base, you can contact our tech support staff 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature in-depth online documentation where you will find information about all the features that our custom-built Hepsia hosting Control Panel offers, in addition to solutions to different questions and complications that you could run into. All user guides contain thorough descriptions, which means that you won’t have to worry about skipping something in case you intend to export a database, for instance. The troubleshooting articles encompass a range of different conceivable reasons for particular problems and the solution for each of them, so if you are not able to send email messages although you have the correct settings, for instance, you can quickly see what the reason might be and correct the issue with a couple of clicks in your mail client. As Hepsia offers quite a few features, you will be able to find relevant articles in each single section. If you wish to check out all help articles, you can use the Help menu, which is located in the upper right-hand corner of the Control Panel.